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英文道歉信精選15篇

英文道歉信精選15篇

在充滿活力,日益開放的今天,道歉信的使用越來越廣泛,道歉信可以幫助我們表示遺憾和歉意,表明願意補救的願望,提出建議或安排。那麼你有了解過道歉信嗎?下面是小編整理的英文道歉信,僅供參考,希望能夠幫助到大家。

英文道歉信精選15篇

英文道歉信1

Dear xxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

XXX

英文道歉信2

遊客朋友們:

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見,今年在政府論壇上有兩封公開批評我們的帖子,説實在的,剛剛看到的時候,心裏確實是堵得慌的,不高興的,總覺得目前國內旅遊市場大環境就是這個樣子,大社不強,小社散差,從業人員服務意識、技能普遍不強等等,剛開始,我們確實給自己找了一些自我安慰的藉口。

現在再認真思考這個問題,我們覺得,做為從業人員有責任、有義務,也必須為遊客提供更為輕鬆、快樂的旅遊時光。坦誠的説,今年7、8兩個暑期月份下來,在我們質檢回訪過程中,所發現存在質量問題的,遊客投訴到公司的也絕不僅此兩例。

我們總結分析下來,存在質量問題的主要是散客出遊羣體,暑期質量問題一般容易出現在車輛空調不好,某些導遊態度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團旅行社,我們**就是這樣類型的旅行社,面向終端客户收取客源;一類是地接旅行社,主要接待外地遊客來本地旅遊;第三類是同行批發旅行社,如揚州蘇之旅旅行社,儀徵旅行社同行受制於客源量問題,收到遊客報名後,無法獨立發團,只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制於同行批發旅行社,從某種程度上來説,儀徵散客出遊,選擇哪家旅行社報名的差別是不大的,唯一的區別所在是旅行社經營者的思路,以及遇質量投訴後,規模大一些的旅行社對批發旅行社的牽制能力會更強一些,僅此兩點而已。

關乎旅遊質量還有一個很重要的點,就是導遊,景點美不美,全靠導遊一張嘴。好的導遊除了在講解上會更為精彩外,對於遊客心理的把握能力通常也會很強,會有較強的協調溝通能力,而目前導遊的生存狀態基本上都是以兼職為主,這種生存狀態,也從很大程度上導致了其責任心的下降,因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導遊,而是因為旅遊業的季節性特別強,旺季再多導遊也不夠用,進入12月份以後的3個月淡季對於小旅行社而言,可能1個導遊都嫌多,這個微利行業人力成本應該是最大的成本了,所以這種季節性的特點也導致旅行社不敢、不能用過多的全職導遊。我們公司目前全職導遊有16名,在揚州地區算得上是規模龐大的一支導遊隊伍了,但也只能應對平常季節的客流量,遇上旺季,也只能望洋興歎,比如貼子中所提到的`西安團隊,就是一個主要由兼職導遊帶隊的團隊。

從我們自身的角度來講,我們必須認真反思這個行業,認真反思自已,如果不能真正將客户贏這個第一戒寫到我們每個員工心裏去,**旅行社終將被市場淘汰。從上週起,我們已經開始在竭盡全力探討遊客旅遊體驗的問題,我們希望儘快將我們的服務意識、服務技能,迅速從對人的服務,提升至對客户的服務。我們將盡已所能去改造現有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅遊業的現狀,終將實現給遊客創造輕鬆快樂時光這個最終目標。當然,接下來可能還會有質量問題出現,還會有遊客投訴,但我們會以最好的狀態,迅速處理這類的質量問題,給遊客一個儘可能滿意的答覆。

英文道歉信3

Dear xx,

I am writing this letter to express my apology that xx.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

  Yours Sincerely

英文道歉信4

XXX:

Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

XX

date

譯文:

XXX:

對不起,我遲到了。我認為這是一個壞習慣,壞習慣。我會早點去學校,然後去上課的時間。我不會再遲到了,請原諒我,相信我。謝謝你!

XX

年 月 日

英文道歉信5

Dearxxx,

I am writing this letter to express my apology that xxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

  Yours Sincerely

 xxxxx

英文道歉信6

親愛的XXX:

作為家用電器維修公司,我們很抱歉不能為您提供及時周到的服務。我們非常希望你能理解我們,因為我們的一些維修人員去培訓了,他們中的一些人去了另一個地方尋求服務。現在,我們真的沒有維修人員被送到你家。為此,我們再次表示歉意。請放心,下週一我們會派維修人員去你家維修。

問候!

王浩經理

英文道歉信7

DearXXX,

I am writing this letter to eXXpress my apology that XXXX.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

  Yours Sincerely

英文道歉信8

Dearxxxxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

親愛的xxxxx,(對方姓名)

我寫這封信以表達我的道歉 xxxxxxxxxxxxxx(道歉原因)。

對此我深感抱歉。

我再次對給您造成的任何不便深感歉意,希望您能理解我的處境並接受我的道歉。

謹啟

xxxxxxxxx(自己姓名)

英文道歉信9

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

英文道歉信10

Dear xx,

Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.

I' ll never be late for school again, please forgive me and believe me. Thank you!

Yours Sincerely,

Alison

英文道歉信11

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.

Once again, I apologize for any inconvenience caused.

  Sincerely yours,

  xxx

英文道歉信12

Dear teacher,

I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

Yours,

**

英文道歉信13

Dear,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

  Sincerely yours,

  xin

英文道歉信14

親愛的瑪麗,

我很抱歉沒有儘快回覆你7月6日的來信。當你的信到達時,我在北京。因為我的祕書不能。不要把它轉發給我,它一直放在我的桌子上,直到我回來。

謝謝你的所有消息。很高興得知貴公司同意簽署合同,繼續與我們合作。在不久的將來,我們一定會取得更大的成功。

期待着趕上,並再次為延誤道歉。

  真誠地

  湯姆

英文道歉信15

Dear Martin,

I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will not be able to meet you at the airport as soon as you arrive.

The reason is that your flight will arrive early in the morning, and the earliest I can get To the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.

By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.

Looking forward to our meeting.

  Yours sincerely,

  Li Ming

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