美國皇家加勒比郵常見面試問題歸納

FrequentAskedQuestion

General

1、Whichpositiondoyouapplyfor?

2、WhydoyouwanttochooseRCCL?whydoyouwanttoworkforRCCL?

3、Fromwheredidyougetthisinformationforthisinterview?

4、Whatisyourposition/JobTitlein××Hotel?

5、WhatisyourDuty/Responsibilities?

6、Whatisyourworkinghoursbefore?Howmanydifferentshifts?

7、Howbigisyourhotelbefore?Howbigis××Hotel?

8、Howfarfromyourhometohotel?

9、HowdoyoulearnyourEnglish?

Housekeeping

1Howmanyroomsdidyoucleaneveryday?Didyoucleanalone/byyourselforwithhelper/partner/colleague?

2Iftheroomsign“Donotdisturb,whatdidyoudo?

3Whatkindlyoffloorinhotel?IsItWoodenfloor,carpet,ormarblefloor?

4Whatkindoftooldoyouuse?

5Ifthecarpetwithdirtystain,whatdoyoudo?

6Whatistheproceduretocleantheroom/bathroom?

7Howmanykindsoftowelinthebathroom?

Facetowel,handtowel,bathtowel,Floortowel/footpad

8Whendidyoudotheturndownservice?Andwhatdidyoudointurndownservice?

漂白BLEACH

消毒SANITIZE

保護pROTECT

Kitchen

ouname5kindoflettuce/Vegetablename?

ouname5kindofcheesename?

cheeseuseforwhichsalad?

ougoodatcutting?

uknowhowtocutdishestoshredded/julienne,cube/dice,slice/piece,minced?

ouworkinthehotkitchenorcoldkitchen?

anitizeandHygienesoimportant?

anydifferentwaystocookeggs?

Fried-egg,boiledegg,scrambleegg?

oucookbreakfastorlunchinyouhotel?

edoesyourexecutivechefcomefrom?Ishechineseorforeigner?

uknowwhatiscross-contamination?